Internal Employment Opportunities
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The City of Ottawa is committed to providing quality services by establishing a qualified workforce that reflects the diverse population it serves. The City encourages applications from all qualified individuals.

Frequently Asked Questions

Getting Started

What is a profile/resume?
Why should I build an online profile/resume?
How do I create an online profile/resume?
I’m already registered in Workopolis with the City of Ottawa; do I have to register in the new system?
How do I update my contact information?
How do I change my password?
What if I don't have a computer at home or at work?
Is my information safe? Who can access it?
I am unable to apply online. What should I do?
What happens to my hard copy resume? 
How do I deactivate my account?
How long does it take to create an online profile/resume?

Applying for a position

How do I login?
How do I apply for a position?
How do I make a change to my profile/resume after I have submitted my application?
What day does the City post positions?
What is the closing period for a posting?
How can you tell that I am a City of Ottawa employee when I apply?
Can I apply for more than one position at a time?
How do I find out about the status of my application?
How am I notified if I’m offered a position?
Can I apply for a position past the application deadline?
What information is used to screen my application?
What is a Career Alert?
How many Career Alerts can I create?
How long do my Career Alerts remain active?
I no longer wish to receive Career Alerts. How can I stop these messages?
Can I modify my Career Alerts?
How can I contact Human Resources?

Technical Questions

How do I get help if I am having technical difficulties using the site?
What if I forget/lose my password?
I've locked myself out. What can I do?
What happens if I am called away from my computer before finishing my profile/application?
How do I log out?
What are the system requirements?
Are there any special requirements for Macintosh computers?


1. Getting Started

What is a profile/resume?

Why should I build an online profile/resume?

How do I create an online Profile/Resume?

I’m already registered in Workopolis with the City of Ottawa; do I have to register in the new system?

How do I update my contact information?

How do I change my password?

What if I don't have a computer at home or at work?

Is my information safe? Who can access it?

 I am unable to apply online. What should I do?

 What happens to my hard copy resume?

How do I deactivate my account?

How long does it take to create an online profile/resume?


[ Top ]

2. Applying for a position

How do I login?

How do I apply for a position?

How do I make a change to my profile/resume after I have submitted my application?

What day does the City post positions?

What is the closing period for a posting?

How can you tell that I am a City of Ottawa employee when I apply?

Can I apply for more than one position at a time?

How do I find out about the status of my application?

How am I notified if I’m offered a position?

Can I apply for a position past the application deadline?

What information is used to screen my application? 

What is a Career Alert?

How many Career Alerts can I create?

How long do my Career Alerts remain active?

I no longer wish to receive Career Alerts.   How can I stop these messages?

Can I modify my Career Alerts?

How can I contact Human Resources?


[ Top ]

3. Technical Questions

 How do I get help if I am having technical difficulties using the site?

What if I forget/lose my password?

I've locked myself out. What can I do?

What happens if I am called away from my computer before finishing my profile/application?

How do I log out?

What are the system requirements?

Are there any special requirements for Macintosh computers?


[ Top ]